Best Buy vs. Dell: Twitter

by Nathan Driver on July 3, 2009

I love social media and love how major brands use their leverage to cross barriers in various mediums. One was Dell (@delloutlet) and how they are blowing away competition online by getting over 3 million dollars in sales just by utilizing twitter. How are they doing this? By giving their followers something unique and actually interacting with them.

Then there is Best Buy (@BestBuy) which I was fan of when I was teen but have since distanced myself due to their joint venture with Geek Squad. Nonetheless when a company goes online I try to give them the benefit of the doubt. However when I saw the image below at Soshable -  I literally LOL’d at Panera this morning:

Best Buy & Twitter

What do you think – does Best Buy REALLY understand social media marketing?

{ 6 trackbacks }

Best Buy Lists Twitter Followers As Job Qualification - News: Everything-e
July 8, 2009 at 12:58 pm
Driven Media Group Blog
July 10, 2009 at 5:57 am
Best Buy Lists Twitter Followers As Job Qualification | Blog Free Now
July 10, 2009 at 8:25 am
Driven Media Group Blog
July 27, 2009 at 6:04 am
Write Best Buy's Job Description | Driven Media Group
August 12, 2010 at 11:18 am
Best Buy Goes Next Level Customer Support | Driven Media Group
August 14, 2010 at 6:30 pm

{ 4 comments… read them below or add one }

1 David E. Bowman July 6, 2009 at 5:08 am

That is hilarious. Also of note is that it is one of two requirements, the other being a graduate degree. Are those two things remotely comparable? “Sure I got my masters degree, but I just could not figure out that 250 followers thing.” Great post.

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2 Nathan Driver aka Drivenmg July 7, 2009 at 6:15 am

I can’t believe they did it myself – they couldn’t just say “prominent in the micro-blogging site twitter” but min. of 250! HA! Sign me up!

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3 Joshua Kahn July 8, 2009 at 7:27 am

Hey Nathan,

I’m the guy who originally tweeted this thing out. I work in staffing at Best Buy. Although I didn’t write the job description, I did know of the qualifications before it was posted. All I can say is one of the most social media savvy people I know, who is also in Charlene Li’s book Groundswell had the idea for the Twitter follower thing.

To say the least its been very interesting to follow the buzz from Jeremiah Owyang’s RT, and Jason Falls’ RT, and yours, and Neville’s, and many others, and the discussion this has spawned.

A new job for us to attempt to describe, as I’m sure it is for many.

Keep your eye on http://barryjudge.com for more on this exact topic today. Barry is Best Buy’s CMO.

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4 Nathan Driver aka Drivenmg July 8, 2009 at 7:41 am

Hi Joshua -
Thanks for the update. I’ll def be checking out Barry Judge’s site and as far as I can tell more CMO’s have NO CLUE on utilizing social media {unfortunately}

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